PAYMENT
Pay online using any debit or credit card using our secure Paypal checkout – A Paypal account is NOT required,
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Website access
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
Website uptime
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Disclaimer
1.12 We take reasonable steps to make sure that the information on this website is up to date and accurate at all times but we can not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any warranty. Using the material on this website is at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Returns
Items not required – 30 Days to Return
We will endeavour to provide as much information within the content of our product pages to allow you to make an informed decision on your purchase. However, should you require to return any product, we will allow you to do so within 30 days of the day of receipt (e.g. if the item is an unwanted gift).
If you do this, please contact jbtoolsdirect@hotmail.com quoting your order number and item to be returned.
You will have to arrange the return of the goods yourself and track them using a reputable carrier.
We ask you to ensure the goods are returned to us in their unopened original packaging and in saleable condition.
Return address: JB Tools Direct, The Haven, The Green, Maidstone, ME14 4DL
We will refund the total cost of the goods. We can arrange uplift of the items at an extra charge.
Faulty, Incorrectly Supplied or Damaged Items –
14 Days to Return
If we have supplied an item incorrectly, or if it is damaged when received or is faulty when received you should notify us within 24 hours of receipt jbtoolsdirect@hotmail.com quoting your order number and item to be returned.
JB Tools Direct will arrange the uplift of the goods. Should we, after inspection of said items be satisfied as to the alleged defects we will either replace the goods or arrange a refund of the full value of the goods and any carriage costs incurred.
It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging please sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.
WARRANTY
All our tools come with at least 1 year manufacturer’s warranty. Please see under product description
In the event that your product develops a fault after our 14 day no quibble return period then the return cost is the customer’s responsibility. The delivery cost for the replacement product is at our expense. Warranty is covered for all products on the bases there is no signs of miss-use